FAQ

We use high-quality materials, including solid sterling silver (925), vermeil, and moissanite stones to ensure durability and shine.

Yes! We offer customized jewelry, including personalized rings and pendants. Please contact us for more details on customization options.

We recommend using a ring size chart or visiting a local jeweler for accurate sizing. If you need assistance, feel free to reach out to our team.

Avoid exposing jewelry to harsh chemicals or water, and store it in a soft cloth or jewelry box when not in use.

Yes! All our jewelry comes with a lifetime warranty, covering any manufacturer defects.

We offer a 30-day return policy on all unused and unworn items in their original condition. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Yes! All our moissanite stones are genuine, tested for authenticity, and offer brilliance comparable to diamonds.

Yes! We offer customized moissanite rings, pendants, and more. Contact us for personalized designs.

We provide a size guide on our website to help you choose the right fit. If you’re unsure, contact our support team.

You can reach our support team via email at info@thejewelryplugs.com or through our Contact page. We’re happy to assist with any questions or concerns!